FAQ

  1. How do I contact Lethato?

You can contact us at Lethato@lethato.com  to track your orders, shipments and any other queries that you may have. We reply on all emails within 24 working hours. Please check the questions below as they may be helpful too.

  1. Where are you based out of?

We are proudly based out of New Delhi (NCR), India.

  1. Where are Lethato shoes made?

Lethato shoes are made in India by highly skilled craftsman.

  1. What materials you use for Lethato Shoes?

Our Shoes are made of Italian & Argentinean Calf Leather and finished with Argentinean Leather & Rubber Soles.

  1. Which kind of construction do you use?

We exclusively produce Blake Stitched and Goodyear Welted construction shoes & boots.

  1. Can you assist with sizing?

Sure! All our products are in both UK & US size. Please make sure to order correct dress shoe size. You can check the size guide to select the right size. All our shoes are standard D width, we suggest going ½ size up if you are in between sizes. Many customers who wear extra widths had success in ordering ½ to one size up than their normal size.

  1. Can your Lethato shoes be re-soled?

Yes.

     8. I want to place a bulk order, what extra discount can I get?

You can send us your Query/order details at lethato@lethato.com and we will revert you with maximum possible discounts.

  1. Is my order confirmed?

Please check your email; you will receive an order confirmation email if your order is confirmed.

  1. When will you ship my order?

As we make the shoes after getting your order, so it will take 3 weeks to make it. Sometimes we ship immediately depending on inventory availability in stocks. Custom/bulk orders may take longer time depending on the order volume & customer specifications etc.

  1. How can I cancel my order?

You can mail us for cancellation of your order. But your order can not be cancelled if it is under already shipped from our office.

  1. Are there any chances of the Shoes getting damaged during transit?

No, our products are packed safely in a good quality box and put inside a courier box/pack before shipping as an additional safety precaution.

SIZE CHART

 All our shoes are designed to match standard UK & US dress shoe sizes. However, to ensure the perfect fit, please go through below size chart:

UK

US

EURO

Approx. Foot length in cms

Approx. Foot length in Inches

7

8

41

25.0 - 25.5

9 7/8 – 10 1/8

8

9

42

25.8 - 26.3

10 1/8 – 10 3/8

9

10

43

26.5 - 27.0

10 3/8 – 10 5/8

10

11

44

27.3 – 27.8

10 6/8 – 11

11

12

45

28.0 – 28.5

11 – 11 2/8

12

13

46

28.7 – 29.2

11 2/8 – 11 4/8

13

14

47

29.5 – 30.0

11 5/8 – 11 7/8

14

15

48

30.2 – 30.8

11 7/8 – 12 1/8

 For a correct shoe size, please take the time to measure your foot. 

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