FAQ

  1. How do I contact Lethato?

You can contact us at vidhi@lethato.com to track your orders, shipments and any other queries that you may have. We reply on all emails within 24 working hours. Please check the questions below as they may be helpful too.

  1. Where you based out of?

We are proudly based out of New Delhi (NCR), India.

  1. Where are your products manufactured?

All products are made by highly skilled artisans in India.

  1. What materials you use for Lethato Shoes?

Our Shoes are made using soft Leather imported from Argentina,Italy and Egypt. The Shoes are made of Calf & Crust Leather and finished with Argentinean Leather & Rubber Soles.

  1. I want to place a bulk order, what extra discount can I get?

You can send us your order details at vidhi@lethato.com and we will revert you with maximum possible discounts.

  1. Is my order confirmed?

Please check your email; you will receive an order confirmation email if your order is confirmed.

  1. When will you ship my order?

As we make the shoes after getting your order, so it will take 3-4 weeks to ship. Sometimes may ship immediately depending on inventory avaialability in stocks. Custom/bulk orders may take longer depending on the order volume & customer specifications etc.

  1. How can I cancel my order?

You can mail us for cancellation of your order. But your order can not be cancelled if it is already shipped from our office.

  1. What are your shipping charges?

Shipping charges will be $15.

 10. Are there any chances of the Shoes getting damaged during transit?

No, our products are packed safely in a good quality box and put inside a courier box/pack before shipping as an additional safety precaution.