Father's day sale : Buy 1 get 10% off code- FATHER10 & Buy 2 Get 1 Free code- FATHER25

FAQ

1. Where are you based out of?

Lethato is registered in the United States of America and India. Lethato shoes are made in India and dispatched to customers worldwide directly from India. You can contact us at Lethato@lethato.com to track your orders, shipments and any other queries. 

2. Where are Lethato shoes made?

Lethato shoes are made in a small factory in India by highly skilled craftsmen who have perfected the art of shoe making.

3. What materials do you use for Lethato Shoes?

Lethato shoes are made of premium full grain leather uppers sourced from Europe & Argentina. Our shoes are fully leather lined & full leather insoles. They are hand built with Argentinean leather outsole and using the Blake-stitch construction (resoleable) method for flexibility and longevity.

4. How are Lethato shoes constructed?

We use traditional leather craftsmanship rather than additive manufacturing. We exclusively use Blake Stitched construction offering a flexible, lightweight feel and a sleek profile that can be easily resoled by a cobbler.

5. What makes Lethato's patina leather unique? 

Every pair is made from premium full-grain Italian leather and hand-painted by master artisans, creating a deep, multi-toned patina finish unique to that specific shoe.

6. What makes your shoes different?

Lethato shoes differ from mass-produced footwear through our artisanal construction and premium materials. Our shoes are made of premium quality full grain hand-painted leather uppers, soft leather lining & insole, hand-built Argentinean leather outsole and crafted by well experienced artisan. We use Blake Stitched construction offering a flexible, lightweight feel and a sleek profile that can be easily resoled by a cobbler. Our hand patina finish shoes are available direct to customer at a affordable price.

7. Can you assist with sizing?

Sure! All our products are in both UK & US sizes. All our shoes are standard D width — we suggest going ½ size up if you are in between sizes. If you need extra wide, please write to us. 

8. I want to place a bulk order, what extra discount can I get?

Send your query/order details to lethato@lethato.com and we will revert with maximum possible discounts.

9. Is my order confirmed?

Please check your email — you will receive an order confirmation email if your order is confirmed.

10. When will you ship my order?

Delivery time is mentioned on every product page. Most orders are dispatched within 1-2 days. Custom/bulk orders may take longer depending on volume & specifications.

11. How can I cancel my order?

You can email us for cancellation. However, orders cannot be cancelled once they have already been shipped.

12. Are there any chances of the shoes getting damaged during transit?

No — our products are packed safely in a quality box and placed inside a courier box as an additional safety precaution.

13. Are sale products eligible for refund?

No, sale products are not eligible for refund.